Privacy Policy
Last updated: 28 août 2026
1. Who We Are
JY Nettoyage is a mobile automotive detailing company based in Greater Montreal and Laval, Québec, Canada. We collect certain personal information as part of our online booking services.
Contact: nettoyagejy@gmail.com — (514) 549-1818
2. Personal Data Collected
When you fill out our online qualification form, we collect the following information:
- Full name
- Phone number
- Email address (optional)
- City / Postal code
- Vehicle type and selected package
- Vehicle photos (optional, up to 3)
- Preferred service date
- Additional notes
3. How We Use Your Data
Your information is used solely to:
- Contact you to confirm your appointment
- Calculate your price estimate
- Coordinate mobile service logistics
- Send you a confirmation email
We do not sell, rent, or share your personal data with third parties for commercial purposes.
4. Cookies & Tracking Technologies
Our website uses the following technologies:
We use the Meta Pixel (ID: 2009815059624007) to measure the effectiveness of our Facebook and Instagram advertising. This pixel collects anonymized data on page visits and actions taken. To opt out, visit: facebook.com/settings/?tab=ads
We use Vercel Analytics to measure site traffic. This data is anonymized and does not allow personal identification.
5. Data Retention
Data submitted through our form is retained in our email inbox (nettoyagejy@gmail.com) for a maximum of 12 months, then deleted. Vehicle photos submitted are processed solely for estimate preparation and are not stored on our servers.
6. Your Rights (Law 25 / PIPEDA)
In accordance with Québec Law 25 (Act to modernize legislative provisions as regards the protection of personal information) and the federal PIPEDA, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate information
- Right to deletion of your data
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at nettoyagejy@gmail.com.